Terms of Service

Please read these terms carefully before using our services

Last Updated: January 1, 2025

1. Introduction and Acceptance

Welcome to Apache Pizza ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website at apachepizza.top ("Website") and our food ordering and delivery services ("Services").

By accessing or using our Website or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or Services.

1.1 Eligibility Requirements

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that:

  • You have the legal capacity to enter into binding agreements
  • You are not prohibited from receiving our Services under applicable laws
  • You will provide accurate and truthful information
  • You will comply with all applicable local, state, and national laws

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes through our Website or by email. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Company," "we," "us," or "our" refers to Apache Pizza, a food service business operating in Ireland.
  • "You," "your," or "User" refers to any individual or entity accessing or using our Services.
  • "Services" refers to all services provided by Apache Pizza, including food ordering, delivery, and related services.
  • "Website" refers to apachepizza.top and all associated subdomains and pages.
  • "Content" refers to all text, images, graphics, audio, video, and other materials on our Website.
  • "Order" refers to a request for food products or services submitted through our platform.
  • "Delivery Zone" refers to the geographic areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our Services for the following purposes:

  • Personal, non-commercial ordering and consumption of food products
  • Browsing our menu and product information
  • Creating an account for order management
  • Contacting customer service for legitimate inquiries
  • Providing feedback and reviews about our products and services

3.2 Prohibited Use

You are expressly prohibited from:

  • Using our Services for any illegal or unauthorized purpose
  • Violating any laws in your jurisdiction while using our Services
  • Transmitting or procuring the sending of any advertising or promotional material
  • Attempting to gain unauthorized access to our systems or networks
  • Engaging in any activity that disrupts or interferes with our Services
  • Using automated systems or software to extract data from our Website
  • Impersonating or attempting to impersonate Apache Pizza or its employees
  • Harassing, abusing, or harming other users or our staff
  • Submitting false or misleading information
  • Attempting to bypass any security measures
  • Using our Services to compete with our business
  • Reverse engineering or attempting to extract source code

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may need to create an account. When creating an account, you must:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Choose a strong password and keep it confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4.2 Account Security

You are solely responsible for maintaining the security of your account credentials. We recommend using a unique, strong password and enabling two-factor authentication where available.

4.3 Account Limitations

Each person may only maintain one account. Creating multiple accounts may result in suspension or termination of all associated accounts.

4.4 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

5. Products and Services

5.1 Food Safety and Quality

Apache Pizza is committed to maintaining the highest standards of food safety and hygiene. All our products are prepared in compliance with Irish food safety regulations and industry best practices.

5.2 Allergen Information

We provide allergen information for our products, but cannot guarantee that cross-contamination will not occur during preparation. Customers with severe allergies should exercise caution and consult with our staff before ordering.

5.3 Product Descriptions and Pricing

We strive to provide accurate descriptions and pricing for all products. However, we reserve the right to:

  • Correct any errors in product descriptions or pricing
  • Modify menu items and prices without prior notice
  • Discontinue products at any time
  • Limit quantities available for purchase

5.4 Order Acceptance and Processing

All orders are subject to acceptance by Apache Pizza. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability
  • Pricing errors
  • Delivery area restrictions
  • Suspected fraudulent activity
  • Failure to meet minimum order requirements

5.5 Delivery Terms

Our delivery service is subject to the following terms:

  • Delivery is available only within our designated delivery zones
  • Delivery times are estimates and may vary based on demand and weather conditions
  • Minimum order requirements may apply for delivery
  • Delivery fees may apply and will be clearly displayed before order confirmation
  • You must be available to receive your order at the specified delivery address

5.6 Temperature-Sensitive Items

We take special care in handling temperature-sensitive items. However, we cannot guarantee that items will maintain optimal temperature during extended delivery times.

5.7 Payment Terms

Payment is required at the time of order placement. We accept various payment methods as displayed on our Website. All transactions are processed securely through our payment partners.

5.8 Refunds and Returns

For information about refunds and returns, please refer to our separate Refund Policy available at refund.html.

6. Intellectual Property

6.1 Our Ownership

All content on our Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Apache Pizza or its content suppliers and is protected by intellectual property laws.

6.2 Trademarks

The Apache Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Apache Pizza. You may not use such marks without our prior written permission.

6.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. This license does not include any right to:

  • Resell or make commercial use of our Website or its contents
  • Make derivative works based on our Website or its contents
  • Use any data mining, robots, or similar data gathering tools
  • Download any portion of our Website except as expressly permitted

6.4 Copyright Infringement

We respect the intellectual property rights of others. If you believe that material on our Website infringes your copyright, please contact us with the following information:

  • A description of the copyrighted work that you claim has been infringed
  • The location of the allegedly infringing material on our Website
  • Your contact information
  • A statement that you have a good faith belief that the use is not authorized
  • A statement under penalty of perjury that the information is accurate

7. User Content

7.1 Your Responsibility

You are solely responsible for any content you submit to our Website, including reviews, comments, and feedback. You warrant that your content:

  • Does not violate any applicable laws or regulations
  • Does not infringe any third-party rights
  • Is accurate and not misleading
  • Does not contain harmful or malicious code

7.2 License Grant

By submitting content to our Website, you grant Apache Pizza a worldwide, royalty-free, perpetual, irrevocable license to use, modify, publish, and display such content in connection with our business operations.

7.3 Prohibited Content

You may not submit content that:

  • Is defamatory, obscene, or offensive
  • Promotes illegal activities
  • Violates privacy rights
  • Contains spam or commercial solicitations
  • Impersonates others
  • Contains false information about our products or services

7.4 Content Moderation

We reserve the right to review, edit, or remove any user content at our sole discretion without notice. We do not endorse or guarantee the accuracy of user-generated content.

8. Disclaimers

8.1 Service Availability

Our Services are provided on an "as is" and "as available" basis. We do not warrant that our Services will be uninterrupted, error-free, or completely secure.

8.2 No Warranties

We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.3 Third-Party Content

Our Website may contain links to third-party websites or content. We are not responsible for the accuracy, completeness, or reliability of such third-party content.

8.4 Professional Advice Disclaimer

Information on our Website is for general informational purposes only and should not be considered professional advice. Always consult with qualified professionals for specific dietary or health concerns.

9. Limitation of Liability

9.1 Maximum Liability

To the maximum extent permitted by law, Apache Pizza's total liability for any claims arising from your use of our Services shall not exceed the amount you paid for the specific service or product giving rise to the claim.

9.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or information
  • Business interruption
  • Personal injury (except as required by law)
  • Emotional distress

9.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, government actions, or supply chain disruptions.

10. Indemnification

You agree to defend, indemnify, and hold harmless Apache Pizza and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit to our Website

This indemnification obligation shall survive termination of these Terms and your use of our Services.

11. Third-Party Links and Services

11.1 Third-Party Services

Our Website may contain links to third-party websites, services, or applications that are not owned or controlled by Apache Pizza. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

11.2 No Endorsement

The inclusion of any link does not imply endorsement by Apache Pizza of the linked site or service. Use of any linked website is at the user's own risk.

11.3 Third-Party Terms

Your interactions with third-party services are governed by their respective terms and conditions and privacy policies. We recommend reviewing these documents before using third-party services.

12. Termination

12.1 Termination by Company

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

12.2 Termination by User

You may terminate your account at any time by contacting our customer service or using the account deletion feature on our Website.

12.3 Effect of Termination

Upon termination:

  • Your right to access our Services will cease immediately
  • Any outstanding obligations will remain in effect
  • We may retain certain information as required by law or for legitimate business purposes

12.4 Survival

Provisions regarding intellectual property, disclaimers, limitation of liability, and indemnification shall survive termination of these Terms.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.

13.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Ireland, and the parties hereby consent to such jurisdiction and venue.

13.3 Dispute Resolution

We encourage users to contact us directly to resolve any disputes. We will make good faith efforts to resolve complaints through our customer service channels before resorting to legal proceedings.

13.4 Time Limitation

Any claim or dispute must be brought within one year after the cause of action arises, or such claim will be permanently barred.

14. Changes to Terms

14.1 Right to Modify

We reserve the right to modify these Terms at any time at our sole discretion. Modifications may include changes to reflect new features, legal requirements, or business practices.

14.2 Notification

We will notify users of material changes to these Terms by:

  • Posting the updated Terms on our Website
  • Updating the "Last Modified" date
  • Sending email notifications to registered users when appropriate
  • Displaying prominent notices on our Website

14.3 Acceptance of Changes

Your continued use of our Services after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our Services.

14.4 Review Responsibility

It is your responsibility to review these Terms periodically to stay informed of any changes.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Website, constitute the entire agreement between you and Apache Pizza.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

15.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights under these Terms without restriction.

15.5 Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, strikes, or government regulations.

15.6 Headings

The headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Apache Pizza

101 Setanta Pl, Dublin 2, D02 W3Y7, Ireland

+353 1 617 0999

[email protected]

Response Times

We aim to respond to all inquiries within:

  • Email: 24-48 hours
  • Phone: Immediate during business hours
  • Legal matters: 5-7 business days
Important Note

These Terms of Service are legally binding. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. Please contact us if you need clarification on any provision.